What We Stand For
Three things we've never compromised on.
Decades in business means we've made choices about what kind of company Surgo is. Here's what we keep coming back to.
Real People, Real Service
No automated switchboards. No chatbots. Every call goes directly to a trained member of our team who knows the products and knows how to help.
Speed That Healthcare Demands
We know that delays in medical supplies aren't just inconvenient — they can affect patient care. We don't take that lightly.
Accountability You Can Verify
Health Canada MDEL licensed. BBB A+ rated. 400+ Google reviews at 4.6 stars. We put our reputation where our mouth is.
What Our Customers Say
Don't take our word for it.
We're one of the few Canadian medical companies confident enough to display our Google reviews publicly. Here's why.
4.6
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Google Reviews
400+ verified reviews
See all reviews →
Nebiyu W.
Verified Google Review
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"I accidentally ordered the wrong stethoscope and was about to fly out of the country within two days. Christine went above and beyond, despite the tight timeline and a non-returnable engraving, she ordered me the correct one and I received it the very same day. This level of customer service is amazing."
Jennie Parker
Verified Google Review
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"Excellent experience. My order arrived quickly, even with the Canada Post strike. The stethoscopes I bought were engraved for free. Also, their customer service team called me the night I placed the order to ensure I hadn't accidentally duplicated it before they shipped. I was very impressed. Will absolutely buy from them again."
Zainah Nanuck
Verified Google Review
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"I had been searching everywhere for Aquacel Ag+ and could only find it through Surgo. Their website was easy to navigate and the ordering process was straightforward. I really appreciated that they had the specific medical supplies I needed when other suppliers didn't. Fast service and a reliable selection, definitely worth recommending for hard-to-find medical products."
Mehwish
Verified Google Review
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"Excellent customer service! Quotes are always available asap, pricing is competitive, and the medical equipment is up to date. Denise, our sales rep, goes above and beyond to ensure we have all the necessary details. If they don't have a specific item, she always helps us find the right source. Truly a reliable and resourceful team! Great job Surgo team!"
Sarah Somers
Verified Google Review
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"This company was recommended to me by a medical professional, and I am so glad it was! Surgo delivers fast shipping, competitive pricing and an excellent product selection. I'm very happy with my shopping experiences and I plan to be a loyal customer going forward."
Dermace Advanced Skin Care
12-Year Customer · Verified Google Review
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"Using their service for over 12 years. Customer service is exceptional, the quality of products is excellent, and I appreciate the prompt delivery. I've never had any issues with my orders, you can tell they are trying hard to please their customers and offer competitive pricing. Highly recommend."

